164 West St, West Hatfield, MA 01088
(413) 527-6900
Mon-Fri: 8am-5pm | Sat-Sun: Closed

Voted Best in the Valley in Body Work, Auto Painting & Detailing

in Daily Hampshire Gazette Readers' Choice Awards

Welcome to Full Tilt!

Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision and mechanical center, family owned and operated since 2008.

We have been voted Best in the Valley in Body Work & Auto Painting since 2013 to present, as well as voted #1 in Auto Detailing in 2014, 2015 and 2021.

CONTACT US(413) 527-6900

What Our Customers Are Saying

Based on 188 reviews
Based on 25 reviews
Based on 11 reviews
Matt and crew were super easy to work with and the work was top notch. Highly recommend.
These peeps know how to do things!
I only got my car detailed there, but it came out great! Zack was super friendly and cared about the quality of work done. Boasted about the detailer who did a great job. The few times I called the customer service people were friendly and helpful as well.
The absolute best!
My wife and I have both had work done recently at full tilt. The work was done timely and professionally. The quality was top notch. Matt and his staff kept us very informed through out the whole process. The cars were delivered on time as promised. Great people and quality work.
Best around!
Wow!! 🤩 unbelievable service, professionalism and courtesy! Very impressed (not easy to do for me)!! Zack, Julianne and Hannah were amazing to work with! Would totally recommend!! 👍👏
context: My truck got totaled after the most frustrating 7 months everDespite that, this was an unbelievably amazing experience with Full Tilt. Despite them not even repairing my vehicle I would wholeheartedly recommend them and will return myself. Every week I received an update by text message on the status of my truck, and if I had additional questions I got responses within 24 hours. When things got messy with my insurance company, they went above and beyond fighting for me and what I deserved. Unlike the insurance company which tried to hide behind my ignorance of the laws regarding how insurance, car repairs, and the like work, Full Tilt took the time to educate me and provide me with the resources I needed.There could not have been a worse outcome from this interaction for me. And yet, I will always go here for any body work needs again. That's how good the service is.
We had a great experience at Full Tilt. Their efforts to coordinate with our insurance company, and communication of details was terrific. Car is fixed and looks as good as new.
I have had three vehicles repaired at this shop and would recommend them to anyone looking for a good body shop. My wife’s car was damaged by a deer and the car was repaired to look like new. They kept me informed of the progress and worked with my insurance company to get my car repaired correctly. I’ve dealt with other body shops and these people are the best.
Great job !! They do things the right way! It may take longer but you can be sure that you will love the end result! Everyone is willing to help out in all situations possible. You won’t be disappointed!
Great staff!
Full Tilt auto body did an amazing job on my truck! No corners cut at this body shop! They made sure everything was repaired that needed to be, no matter how big or small! Communication on the process of the repairs was constant, and I was informed of everything every step of the way! They also fought the insurance company on my behalf to make sure I received everything that was owed to me! I am a Full Tilter for life! Thank you for your hard work and attention to detail! My truck looked like it came off a show room floor when I picked it up! Thanks again!
I cannot say enough good things about my experience with Full Tilt. Their body work on my previous vehicle was excellent, so I returned when my van was hit by a moose. They texted updates at every step of the process from the moment they received my vehicle and kept me informed of my rights and what to expect next.Then, when my van was deemed a total loss, they sent me comps and the NADA price so I knew what I should be getting for it from my insurance company. I used their research to get more than $500 more for my van! They also informed me that it was very unusual for my insurance to charge me for storage fees, and I was able to bring that to my insurance and they did not end up charging me the extra $60/day they deemed beyond "reasonable." Full Tilt saved me close to $1,000!Their office staff is friendly and professional. I am so appreciative of their expertise and advise, I want to tell everyone! Thank you!!
Highly Recommend this body shop, particularly for premium brand vehicles. I was steered there by Roland at Audiwerks, who I trust. The damage to my Audi was quite a bit more extensive than was evident to the untrained eye, even to the appraiser.The appraiser came back and agreed that the identified damage was legitimate. Specifically, my recommendation is based on Full Tilt's attention to detail and on quality of workmanship. There is a trade off in that they are busy shop, and take the time to do things right.For me the work took longer than I would have liked, but I quite literally feel like they went above and beyond and made my car feel and drive new again, so I am endorsing them unreservedly.
These guys are amazing! I had to bring my vehicle to full tilt after the door was backed into. Throughout the entire repair process, they were extremely communicative, professional, and helpful. They reached out with an update at every single step, and made communication to both insurance and the rental car company extremely easy! I am extremely happy with the results and will recommend them time and time again
I had my Audi S5 repainted by the Full Tilt team to fix wear and tear on the front end paint at 60k miles. The front end was painted, blending through the doors, as well as a paint correction on the rest of the car. Dents and dings were also cleaned up.This was discretionary by me and not an insurance job. The car came out FANTASTIC. I cannot say enough good things about the job done by the team at Full Tilt.My car looks new again and is ready for the next 60k miles of driving.In addition to the top quality work, the Full Tilt team’s communication was easy and clear. They spent a bunch of time with me before the job to ensure they did what I wanted and offered me options so I could decide how much work to do (and balance out the cost).If I had to do it again, I most certainly would.Full Tilt is a great shop that can certainly be trusted. It’s clear that they care about their customers and the quality of work they do.Thank you!!!
From the moment I stopped in they were impressive. The customer service people were very informative and friendly. They kept me informed with updates about every other day. This mis all great before they even touched my car. Excellent job totally. This was an older vehicle ( 2005 ) and they found all the parts needed. Even the cost was quite economical. HIGHLY RECCOMEND.
My car was repaired by Full Tilt Auto Body & Collision after I unfortunately hit a deer.They made the process of repairing my vehicle seamless from start to finish. The workmanship was excellent. My car looked like brand new when it was done and even the interior was absolutely spotless when I picked it up!The office girls kept me up to date as the repairs took place from explaining the process to securing a rental through my insurance company.From start to finish, I couldn’t have had a better experience.I would highly recommend Full Tilt Auto for all your repair needs!
Full tilt auto body is the best place to go to for auto body repairs in all of western Massachusetts. I am extremely particular with my vehicles and they far exceeded my expectations. The staff is awesome; very professional, respectful and understanding. Matt, Melissa, and Stephanie are great people. Thank you guys for getting my car done right! Looks beautiful!
Full Tilt did a fantastic job repairing AND caring for my 2021 Tacoma. I was a bit nervous bringing it anywhere because of a lot of custom lighting & wiring, and was worried it wouldn't get put back together as needly, since I spend a lot of time hiding and routing all the wiring but they delivered and I could not have been happier or more impressed. Outstanding job! Oh, almost forgot to mention they repaired the damage as well but I already knew, that wouldn't be a challenge for them. Great job Full Tilt!!
I got rear ended and had a lot of damage on my fairly new car. Full Tilt did an incredible job and had the car looking better than before the accident! They were very professional in dealing with me and the insurance and kept me updated as the work was being done. This company is an absolute 5-Stars! I would not hesitate to refer any friends in need of body work!
Very stress less. Never left you without an answer about anything!
I would highly recommend full tilt. They did a great job with my bodywork, took care of dealing with my rental car and helped me navigate my insurance claim. Melissa sent me text messages to keep me up to date throughout the process which I found very helpful.
Good work deserves a good recommendation, I appreciate the effort of Mrs. Rochelle Nelson in helping me work from home. Profits have been made weekly as she promised, I invested and now making good profit weekly, All thanks to her and her team. Wouldn't have been easy, she made me and my family smile
Contact her via
Email: rochellenelson731@gmail.com
Facebook"Rochelle Nelson
It was a tricky job requiring two subcontractors. There were 2 or 3 small but deep narrow dings between the driver's door handle and door edge and Dent Wizard did an amazingly perfect job. Repair also included re-skinning the whole door afterward with 3M paint protection film and Protection Plus did their usual magic with the film. The repair is impossible to detect. Paint and metal look like they just came out of the factory. Perfect match too! As you can see from the photo, the repair is invisible.
Outstanding work, great communication and exemplary customer service!
Have used Full Tilt for previous work. Staff is always professional and efficient. Work completed on time. Repair is as good as new. 10/10.
Was recommended after a minor accident did some cosmetic damage. Experience from start to finish was positive, despite the length of time it took (about 2.5 months). They were clear from the start about the expectations on timing however and they took car of all of the behind the scene details (talk to insurance companies, the rental pick up/drop off). Their communication was absolutely out of this world- I was updated regularly, even if it was no news! We were in the best hands and would use them again and recommend them to everyone! Our car looks great!
Full Tilt is by far the best Auto Body Shop that I have ever dealt with. They are the ONLY business that I will reccomend. They are friendly, hard working, professional and really helpful when dealing with insurance companies. They never short cut anything and wouldn't let my insurance company short cut the repairs that were actually needed. They advised me throughout the entire process and my truck looks better than before the accident. It is a not so common experience to work with a business like Full Tilt that cares about your vehicle as much as you do. Thank you!
My car is a 2007 with only 26,000 miles because it had been sitting outside for some time. Unfortunately it was sitting uncovered and being beaten down by...
Full Tilt’s staff went above and beyond!! They made the complicated process of getting my car repaired very easy. They communicate routinely and deal with all the minuet details with the insurance company. They were amazing by doing all the heavy lifting for the entire process from start to finish! My vehicle came out amazing, and I can’t recommend them enough!
I had an amazing experience with Full Tilt and Steph kept me updated through the whole process of them fixing my car! They did an amazing job! Thank you Full Tilt!!
Excellent experience at Full Tilt. Friendly staff updated me weekly on my vehicle’s status along with top quality repairs. Highly recommend!
Highly recommend for superior customer service and work!
My car is a 2007 we with only 26,000 miles because it had been sitting outside for some time. Unfortunately it was sitting uncovered and being beaten down by the sun. It took some time to find a shop that I trusted and am overjoyed I found Matthew and the guys at Full Tilt Auto. I have never dealt with a shop that seems just as concerned about your vehicle as the owner and are unsurpassed when it comes to thoroughness and attention to detail. I was well informed throughout the whole process and upon completion could not be happier. The quality of the work could not be better and to sum it up in one word, "Flawless"! My FJ cruiser looks brand new again and I am getting compliments galore. I would definitely recommend to anyone who is looking for a shop that makes repairs the right way and will not compromise quality for cutting corners. Thanks Full Tilt!!!
I could not be happier with my decision to go to Full Tilt for my collision repair needs! Not only did they set up my rental, sent regular progress updates, and returned my car as clean as the day I got it… they also advocated for me when there was an insurance mishap! I will continue to go to Full Tilt and recommend them to all of my friends and family!
From start to finish there is no better option for your vehicle!
After being involved in your first car accident, you are left feeling stressed, worried, and with a lot of decisions to make. The best decision I made was choosing Full Tilt as the auto body shop to repair the damages to my car. The entire team went above and beyond for me in ways that I can’t thank them enough for. I don’t even know where to start!Several other shops weren’t even willing to get my vehicle in the same day or even look at it for well over a month even after I explained that it wasn’t drivable. Full Tilt was honest and transparent with me from the start- letting me know they could get my vehicle towed to their shop the same day I called in and would let me know as soon as my possible when my vehicle could get looked at. This was a huge relief from the start.I was given timely and detailed updates throughout every step of the repair process. The shop gave me all the knowledge and information I needed to make an informed decision with which insurance company to go through since there were policy limits and two insurance companies involved before I chose to go through my own insurance. They even went to bat for me (repeatedly) when I was dealing with an awful 3rd party responsible for my rental. This alone helped tremendously with the stress I was dealing with when said 3rd party was giving me an extremely hard time extending the rental. The shop had my back back the entire time.My vehicle was at the threshold of being deemed a total loss and it was returned to me in excellent condition. My car looks and runs better than it did before for the accident. The quality of work is OUTSTANDING. It’s been over 2 weeks since I got my car back and I’m still in shock at how amazing it looks and feels to drive.I didn’t think I could fully trust a body shop until my car ended up at Full Tilt. They truly have the customers best interest in mind and will work with you every step of the way.I really can’t recommend this place enough. The entire shop makes you feel cared for like you’re an old friend or part of their family. If you’re looking for knowledgable, compassionate, friendly, and trustworthy people who do quality work… look no further.
Full Tilt did an amazing job fixing my car. They even repaired poorly fixed damage from a recent previous accident. The previous shop that worked on my car left my Blind Spot system inoperable, and they went above and beyond to make sure that my car was delivered to me in perfect working order. They made a very stressful situation completely painless. Thank you!
Excellent customer service - I got weekly text updates with a step-by-step break down of exactly where my car was in the repair process. They communicated directly with the insurance company as well as the rental car company, I was even able to drop the rental off at Full Tilt instead of at Enterprise. My car looks as good as new (if not better!) & I know the work done was the highest quality around! Thank you to everyone at Full Tilt!
The front staff literally rescued me and my wife from being abused by the insurance companies and TOOK CARE OF EVERYTHING!!! I have experienced working with other body shops before, but NEVER have I been treated like genuine family members with true compassion ❤️ I hope you believe this post to be real became were rear ended at 50-60 mph while at a dead stop. We had just bought our 2022 Pathfinder two months prior. Traumatized both physically and emotionally, we had no idea what we were doing, and the insurance company was not our friend 😪 FULL TILT gave us the assurance tto not worry about anything and every piece of advice we need to back off an let them handle it. AND THEY DID WITH ALL THE CUSTOMERS' CONCERNS IN MIND 👏♥️🌬✨️🕊
Excellent Work and Super Excellent Customer Service! They keep you updated along the entire process and the vehicle looks amazing after its done! Highly recommend these folks!
The quality of the work was outstanding and the customer service and communication was above and beyond any other body shop I’ve worked with in the past 30 years. They offer text based communication which is highly appreciated.
They did great work on my vehicle and the customer service was outstanding! I highly recommend them.
Full Tilt is a wonderful body shop with all the professional and warm-hearted staff. They are very helpful and responsible. My experience is amazing and my car was given a brand new life from them! Thank you Full Tilt! 🙂
They did an amazing job on my car and was very happy with the work they did.
I cannot say enough good things about my experience with full tilt auto body and collision!! I took a chance on them based on some great yelp reviews and I...
I have never, in any situation or for any reason, received better customer service than I received from Full Tilt. We had an insurance claim repair that got complicated by a number of factors. The repair took a long time because of supply issues, so our rental car kept getting extended. Full Tilt handled all of the communication with them, I never had to lift a finger. They kept me informed regularly if the situation and even detailed our van before they gave it back. Just amazing.
Excellent service, all the employees are knowledgeable of the industry and very friendly, they even spent over an hour helping me get into my trunk after an accident. Highly recommend.
great to deal with . they kept in contact and kept me updated. truck came out perfect
Never disappointed. Customer satisfaction is definitely their top priority. Truly a great crew/family. Been to a bunch of body shops over the years, and you can tell this is a tight knit group that actually cares. Something to be said when employees enjoy working somewhere. 😉
This is second time I have had work done at Full Tilt and I have been extremely pleased with the outcome both times. The staff is very friendly and helpful and when I picked my car up it had been completely cleaned inside and out. It hasn't looked that good since the day I bought it. I won't go anywhere else for body work or detailing.
A tree recently fell on my car and I needed some body work. I brought it in to Full Tilt and they were awesome to work with. They kept me updated every step of the way and responded to my emails very quickly!!! They also offer rental cars so you can swap out your vehicle with a loaner and not have to deal with a third party. I would highly recommend them if you need body work on your car. Super friendly staff and my car looks great.
Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my business to one of their "preferred shops" for what would have been an unsafe repair. Full Tilt made me aware of my rights as a consumer and worked with me and my insurance company to reach a favorable conclusion. Their customer service is amazing! Shout-out to Taylor for answering my many emails in a timely fashion, and to Matt for communicating with me throughout this process. Even after the terrible fire that destroyed their shop, Full Tilt never missed a beat and completed my truck in a reasonable amount of time! Truck was fully detailed inside and out when I picked it up. Not only was the paint flawless but the color was a perfect match! Great work and friendly, caring staff. Cannot recommend enough!
Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my...
Always do great work, are so friendly and communications are great throughout the process.
Absolutely amazing work! Couldn’t be more thrilled with how my car came out!! Thanks guys!!
My family has been bringing our cars to Full Tilt for the past decade or so. They have helped us through so many unfortunate situations with all sorts of...
Incredible work done by full tilt and the customer service is unlike what you typically get these days. No guess work, constant updates on what was going on with my car. I would recommend and go back for work any day. This place is AWESOME!
Full Tilt did an amazing job fixing my car, and they kept me informed every step of the way. They are the experts! Would highly recommend!
Full tilt supports local youth sports! I won a $500 car detailing gift certificate that they donated to a cheerleading competition! While I was there I figured I’d get another car issue fixed. They worked with me to find the best option for a replacement part and they were flexible with drop off and pick up options. Taylor, the receptionist, was friendly, professional and patient. When I finally picked up my car it was like new!
FULL TILT IS LIT 🔥 I can’t express in words how fantastic the staff is and how great of a job they did on my vehicle. This was my first time involved in an accident and both Alyssa and Taylor (receptionists) were super friendly and made my experience stress free. What I loved most was that staff would call me me to give me updates on my cars status. My car was scheduled for pickup for Tuesday but being how hard working the staff is, my car was ready for pickup for Monday afternoon. My car was PERFECT WHEN I GOT IT 😍 The grill was like brand new and they even took care of a scratch on the side of the car which was unrelated to my cars service. They took the time to wax, vacuum, and polish the inside of the vehicle. I would highly recommend their services everyday of the week and twice on Sunday. Thank you guys so very much. Also congrats to Alyssa on receiving her appraisal license 😊
The team at full tilt is awesome! They took care of me and my car when I got hit by someone. They kept me informed through the process about what was going on and what the stage to repair was at. They dealt with my insurance company directly, which was a lot off my plate and less I had to worry about. I got my car back, looking almost brand new. I couldn’t of asked for a better body shop to deal with during the lengthy process. I won’t bring my car anywhere else to get body work done. They are simply amazing at what they do.
A big thank you to the crew at Full Tilt who collectively helped myself and my daughter this morning with a bent rim and lent us a jack to make it safer and easier. You all went above and beyond your job to help us out, forever grateful!
Helpful throughout the process and good at communicating
My car was t boned, and my car looked better than before the accident when returned. Excellent work done fixing our car- and wonderful customer service.
Great owners and great employees. Gets it done right and keeps you informed along the way. Can't say enough about Full Tilt. Take your car there, you...
Full tilt was awesome ! They go above n beyond to make your experience a positive one ! Can't thank you all enough ! Super happy !
I Recently had my daughters Honda Accord Coupe which was in a front collision , worked on by Full Tilt.As an Avid car guy and a perfectionist when it comes...
Awesome customer service as soon as I called! Amazing follow up. Kept me posted about my truck every few days.
Picked her up well before expected not only as good as new but detailed!
Thank you so much!!!
Brought my 2016 Fusion to Full Tilt after an unfortunate fender bender. They set me with up a rental and had my car looking brand new after less than a week! They kept me posted every step of the way and even cleaned out the interior for me. Cannot recommend these guys enough!
I just picked up my car after my third time using Full Tilt in the last several years, and they just keep getting better! Incredible communication from...
Fantastic customer service and quality of work. Highly recommended this company!
Amazing. Knowledgeable, professional, extremely high quality work, and VERY CUSTOMER-FOCUSED. They listen, engage, offer excellent creative recommendations, and work very hard to exceed expectations. 2nd time I took a vehicle there. Both times I left very impressed with the people, the work, the communication, and the whole experience; and especially, the results. They are re-defining the auto body business. Highly recommended.
Great service! I wasn't sure where to start when someone hit my car. Full Tilt was great throughout the whole process. Prompt replies via email, never a long wait to call, and they handled all the insurance nonsense! They also arrange for a rental car if you need one. They also clean and detail your car without being asked. Very nice touch. Would definitely come again although I hope I don't have to!

Our Services


Your car will leave our shop looking like it just rolled off the dealer lot, or better.


We surpass industry standards so that every car shines like it’s one of our own.


We do interior, exterior, wash and wax to make your vehicle brand new again.


Let us breathe new life into your classic car with a partial or full restoration.


Let us take your project to the next level with our world-class custom work.


From 5.5′ up to full utility beds, we have liners to upgrade any pickup or trailer.


Full Tilt Auto Body & Collision is located at 164 West St, West Hatfield, MA.

Sunday: Closed, Monday: 8:00 AM–5:00 PM, Tuesday: 8:00 AM–5:00 PM, Wednesday: 8:00 AM–5:00 PM, Thursday: 8:00 AM–5:00 PM, Friday: 8:00 AM–5:00 PM, Saturday: Closed.

For additional questions you can call us at 413-527-6900 or you can find us on Yelp.

Best Rated Auto Repair Body Shop, Dent and Collison Repair in West Hatfield, MA

Full Tilt Auto Body & Collision is located on 164 West St, 01088, West Hatfield, Massachusetts. From Bradley International Airport (BDL) Continue to Bradley International Airport Con then Head north toward Bradley International Airport and Slight left onto Bradley International Airport then Slight left after that Take I-91 N to Elm St in Hatfield. Take exit 21 from I-91 N then Continue onto Bradley International Airport Con and Continue onto CT-20 E/Bradley International Airport Con then Use the left 2 lanes to merge onto I-91 N toward Springfield and Keep left to stay on I-91 N then Keep left at the fork to stay on I-91 N and Keep left to stay on I-91 N then Keep left to stay on I-91 N and Take exit 21 toward US-5 after that Drive to US-5 N in Hatfield then Turn left onto Elm St and Turn right onto US-5 N/N King St then Continue to follow US-5 N and Destination will be on the right.

We’re open from 8AM to 5PM on Monday – Friday, from 8AM to 12PM on Saturday and we are closed Sunday.

For additional questions you can call us at 413-527-6900 or you can find us on Yelp.

We Specialize in All Makes and Models

Honda Auto Body and Collision Repair
Ford Auto Body and Collision Repair
BMW Auto Body and Collision Repair
Tesla Auto Body and Collision Repair
Toyota Auto Body and Collision Repair
Chevy Auto Body and Collision Repair
Audi Auto Body and Collision Repair
Nissan Auto Body and Collision Repair
Jeep Auto Body and Collision Repair
VW Auto Body and Collision Repair
Hyundai Auto Body and Collision Repair
Acura Auto Body and Collision Repair
Honda Auto Body and Collision Repair
Ford Auto Body and Collision Repair
BMW Auto Body and Collision Repair
Tesla Auto Body and Collision Repair
Toyota Auto Body and Collision Repair
Chevy Auto Body and Collision Repair
Audi Auto Body and Collision Repair
Nissan Auto Body and Collision Repair
Jeep Auto Body and Collision Repair
VW Auto Body and Collision Repair
Hyundai Auto Body and Collision Repair
Acura Auto Body and Collision Repair
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    Meet Our Team

    Full Tilt has been family owned and operated since the very beginning in 2008. We owe everything to the talented and dedicated people who are part of our amazing team!

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