What Others Are Saying
Based on 53 reviewsBased on 9 reviewsMy folks and I have brought all our vehicles to Matt and Zac for the past decade and they are always awesome to work with.We've seriously run the gamut of strange issues over the years...a smashed rear window in my mom's SUV (don't hit the automatic lift button inside the garage, Ma!), a curb tearing the bumper off my old Legacy and taking out the fog lights with it, and much worse accidents that I need not discuss but we are thankful to have walked away from.No matter what it's been, the team has always been super attentive and great to work with. Communication is great, cost is fair and transparent, and they take the time to help me understand what really happened and how they were planning to fix it. I didn't realize how much goes into auto painting until Matt explained it to me... It's way more than just slapping on a few gloss coats.After all this time, I'm happy to still bring these guys my business. Best auto body and paint shop in Hatfield for sure and maybe all of Western MA!Christopher M.Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my business to one of their "preferred shops" for what would have been an unsafe repair. Full Tilt made me aware of my rights as a consumer and worked with me and my insurance company to reach a favorable conclusion. Their customer service is amazing! Shout-out to Taylor for answering my many emails in a timely fashion, and to Matt for communicating with me throughout this process. Even after the terrible fire that destroyed their shop, Full Tilt never missed a beat and completed my truck in a reasonable amount of time! Truck was fully detailed inside and out when I picked it up. Not only was the paint flawless but the color was a perfect match! Great work and friendly, caring staff. Cannot recommend enough!Kimberly B.Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my...The have always taken great care of us! Straightforward and super skilled - they do amazing work. Not to mention the staff are all very friendly and knowledgeable. Highly recommended!!Michael B.The team at Full Tilt is the best in the business. Top quality work and the folks in the office take great care of you. I would definitely recommend them to anyone needing bodywork done. They're especially good at custom work.John M.Great customer service!!! Unfortunately I've had to bring veachels to Full Tilt 3 times, and each time it's been a great experience. They help you with the insurance company and help you get an affordable replacement car. The quality of the repair work was very good and the car was cleaner than when I bought it.Tim J.My family has been bringing our cars to Full Tilt for the past decade or so. They have helped us through so many unfortunate situations with all sorts of...More like “above and beyond Auto” because that’s how they treated our car — looking like it was brand new again right off the lot. Best team in the area, hands down.Deejay T.My car looked Great when they were done and the price was fairMelanie C.FULL TILT IS LIT 🔥 I can’t express in words how fantastic the staff is and how great of a job they did on my vehicle. This was my first time involved in an accident and both Alyssa and Taylor (receptionists) were super friendly and made my experience stress free. What I loved most was that staff would call me me to give me updates on my cars status. My car was scheduled for pickup for Tuesday but being how hard working the staff is, my car was ready for pickup for Monday afternoon. My car was PERFECT WHEN I GOT IT 😍 The grill was like brand new and they even took care of a scratch on the side of the car which was unrelated to my cars service. They took the time to wax, vacuum, and polish the inside of the vehicle. I would highly recommend their services everyday of the week and twice on Sunday. Thank you guys so very much. Also congrats to Alyssa on receiving her appraisal license 😊Givenchy H.Amazing customer service! Very nice and convenient.First N.I needed a small body repair and they went out of their way to reduce the cost. They are easy to work with and the repair is perfect.Michael G.Professional service! Top of the line!Kamae S.Very helpful during the post-accident process and great with communicating. Highly recommend.Ian R.Wonderful people, clean shop & great work!Alyssa F.They were recommended by my mechanic shop for body work, unfortunately the car had to be totaled but I was blown away by how helpful and supportive their customer service is. Truly a terrific shop! If I ever need auto body work I'll be coming here.Dylan G.They care about your car!Dan D.Super nice work. It’s the only place to go in western mass. Amazing!Kaleb J. C. L.Great owners and great employees. Gets it done right and keeps you informed along the way. Can't say enough about Full Tilt. Take your car there, you...Best shop in western mass, Hands down.Cory J.I Recently had my daughters Honda Accord Coupe which was in a front collision , worked on by Full Tilt.As an Avid car guy and a perfectionist when it comes...First time needing Auto Body work. Service, professionalism, and awesomeness well above what I expectedPlus Diesel is awesome puppy. My daughter loved him.Kevin B.Excellent for body work. I would recommend themRichard C.Excellent service and excellent work I would highly recommend to anyone they took care of everything very detailed and thorough...thanks Full TiltRuthI just picked up my car after my third time using Full Tilt in the last several years, and they just keep getting better! Incredible communication from...Can’t go wrong with full tilt, they take very good care of you and your vehicle. Would recommend to anyone.Samuel S.Matt and his team are great! Not only did they fix my car with originalparts, but also detailed it inside and out! Great job!!!jeffrey la C.Amazing. Knowledgeable, professional, extremely high quality work, and VERY CUSTOMER-FOCUSED. They listen, engage, offer excellent creative recommendations, and work very hard to exceed expectations. 2nd time I took a vehicle there. Both times I left very impressed with the people, the work, the communication, and the whole experience; and especially, the results. They are re-defining the auto body business. Highly recommended.Rick B.Full Tilt is the #1 place to have your extreme level of specific quality repair done to your vehicle hands down. These people are artists taking pride in their craft. Great customer service & a cool vibe to boot. Grade A+Brendan F.Absolutely outstanding customer service. I've never interacted with another repair shop that has gone above and beyond quite like the staff at Full Tilt. I definitely recommend taking your car here- you won't be disappointed.Rachel S.Had some minor body work done on my car and the job came out perfect. My experience with Full Tilt was excellent and I would not go anywhere else. The entire staff was a pleasure to deal with.Richard N.The detailing of my car was phenominal . They are the best!James C.I've been rear ended more times than I would like to admit in my vehicle. With each occurrence I have brought my truck to Full Tilt. The staff were nothing but professional and understanding with me through out the entire process.Tommy BI could not be happier with the services provided by Full Tilt. The guys there are awesome! As soon as we arrived to get an estimate we felt extremely comfortable. The work that they did on our truck was quick and amazing, it was obvious that they really took pride in their work. I would recommended them enthusiastically to any friends or family who need work done in the future.Amy C.My husband is the person who dealt with Zak. He said Zak was knowledgable and pleasant. The body work looks great and I was surprized to see my car interior clean and vacuumed. Windows washed and all! Great service and work. Definately the place to go.mary R.I am much more than satisfied with Full Tilt. I honestly can't say enough good about them.They are extremely friendly and professional. They worked with me every step of the way to meet my budget and deliver a first class product. The work they did on my car is second to none. I highly recommend them to anyone who needs auto body work.Colin G.I was involved in a car accident in which I was rear ended and not at fault. I had it towed to their lot because I lived in Easthampton. Their guidance and customer service throughout the process was outstanding. They pursued the insurance of the person that hit me and were a TREMENDOUS help in bringing the situation to resolution. They not only insured that I got a rental, they sought the proper claim information so I would not have to pay for it out of my pocket. They even got in extended when it took longer than expected. Megan in their front office was AMAZING. It turned out that the vehicle was totaled and they weren't even able to fix the car, but they never let up on the courteous helpful service. Don't know how I would have gotten through it without them. They have certainly earned my business should I ever have a need again.Rondey A.Great work fair price very friendlyDuane K.
AUTO BODY & COLLISION REPAIR
Your car will leave our shop looking like it just rolled off the dealer lot, or better.
AUTO PAINT & SCRATCH REMOVAL
We surpass industry standards so that every car shines like it’s one of our own.
AUTO DETAILING & RECONDITION
We do interior, exterior, wash and wax to make your vehicle brand new again.
AUTO REPAIR RESTORATION
Let us breathe new life into your classic car with a partial or full restoration.
Let us take your project to the next level with our world-class custom work.
TRUCK BED LINERS
From 5.5′ up to full utility beds, we have liners to upgrade any pickup or trailer.
Highly Rated Auto Repair & Body Shop in West Hatfield, Massachusetts
Full Tilt Auto Body & Collision is located at 164 West St, West Hatfield, MA.
Sunday: Closed, Monday: 8:00 AM–5:00 PM, Tuesday: 8:00 AM–5:00 PM, Wednesday: 8:00 AM–5:00 PM, Thursday: 8:00 AM–5:00 PM, Friday: 8:00 AM–5:00 PM, Saturday: 8:00 AM–12:00 PM.
For additional questions you can call us at 413-527-6900 or you can find us on Yelp.