164 West St, West Hatfield, MA 01088
(413) 527-6900
info@fulltiltautobody.com
Mon-Fri: 8am-5pm | Sat: 8am-12pm | Sun: Closed

Collision Repair in West Hatfield.
Voted Best In The Valley Since 2013.

in Auto Body, Mechanical Service and Detailing

Welcome to Full Tilt!

Full Tilt Auto Body & Collision in West Hatfield, MA is a full service collision and mechanical center, family owned and operated since 2008.

We have been voted Best in the Valley in Auto Body Repair, Mechanical Service and Detailing since 2013 to present, as well as voted #1 in the same categories in the Daily Hampshire Gazette Readers Poll in 2014 & 2015.

CONTACT US(413) 527-6900

What Others Are Saying

4.8
Based on 53 reviews
4.8
Based on 28 reviews
4.5
Based on 9 reviews
This is second time I have had work done at Full Tilt and I have been extremely pleased with the outcome both times. The staff is very friendly and helpful and when I picked my car up it had been completely cleaned inside and out. It hasn't looked that good since the day I bought it. I won't go anywhere else for body work or detailing.
A tree recently fell on my car and I needed some body work. I brought it in to Full Tilt and they were awesome to work with. They kept me updated every step of the way and responded to my emails very quickly!!! They also offer rental cars so you can swap out your vehicle with a loaner and not have to deal with a third party. I would highly recommend them if you need body work on your car. Super friendly staff and my car looks great.
My folks and I have brought all our vehicles to Matt and Zac for the past decade and they are always awesome to work with.We've seriously run the gamut of strange issues over the years...a smashed rear window in my mom's SUV (don't hit the automatic lift button inside the garage, Ma!), a curb tearing the bumper off my old Legacy and taking out the fog lights with it, and much worse accidents that I need not discuss but we are thankful to have walked away from.No matter what it's been, the team has always been super attentive and great to work with. Communication is great, cost is fair and transparent, and they take the time to help me understand what really happened and how they were planning to fix it. I didn't realize how much goes into auto painting until Matt explained it to me... It's way more than just slapping on a few gloss coats.After all this time, I'm happy to still bring these guys my business. Best auto body and paint shop in Hatfield for sure and maybe all of Western MA!
Christopher M.
Christopher M.
Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my business to one of their "preferred shops" for what would have been an unsafe repair. Full Tilt made me aware of my rights as a consumer and worked with me and my insurance company to reach a favorable conclusion. Their customer service is amazing! Shout-out to Taylor for answering my many emails in a timely fashion, and to Matt for communicating with me throughout this process. Even after the terrible fire that destroyed their shop, Full Tilt never missed a beat and completed my truck in a reasonable amount of time! Truck was fully detailed inside and out when I picked it up. Not only was the paint flawless but the color was a perfect match! Great work and friendly, caring staff. Cannot recommend enough!
Kimberly B.
Kimberly B.
Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my business to one of their "preferred shops" for what would have been an unsafe repair. Full Tilt made me aware of my rights as a consumer and worked with me and my insurance company to reach a favorable conclusion. Their customer service is amazing! Shout-out to Taylor for answering my many emails in a timely fashion, and to Matt for communicating with me throughout this process. Even after the terrible fire that destroyed their shop, Full Tilt never missed a beat and completed my truck in a reasonable amount of time! Truck was fully detailed inside and out when I picked it up. Not only was the paint flawless but the color was a perfect match! Great work and friendly, caring staff. Cannot recommend enough!
Incredible experience with Full Tilt! I was rear-ended in what was originally thought to be a minor accident. Insurance company attempted to steer my...
Excellent customer service and an even better quality of work!
Always do great work, are so friendly and communications are great throughout the process.
The have always taken great care of us! Straightforward and super skilled - they do amazing work. Not to mention the staff are all very friendly and knowledgeable. Highly recommended!!
Michael B.
Michael B.
The team at Full Tilt is the best in the business. Top quality work and the folks in the office take great care of you. I would definitely recommend them to anyone needing bodywork done. They're especially good at custom work.
John M.
John M.
Absolutely amazing work! Couldn’t be more thrilled with how my car came out!! Thanks guys!!
Great customer service!!! Unfortunately I've had to bring veachels to Full Tilt 3 times, and each time it's been a great experience. They help you with the insurance company and help you get an affordable replacement car. The quality of the repair work was very good and the car was cleaner than when I bought it.
Tim J.
Tim J.
My family has been bringing our cars to Full Tilt for the past decade or so. They have helped us through so many unfortunate situations with all sorts of...
Incredible work done by full tilt and the customer service is unlike what you typically get these days. No guess work, constant updates on what was going on with my car. I would recommend and go back for work any day. This place is AWESOME!
Full Tilt did an amazing job fixing my car, and they kept me informed every step of the way. They are the experts! Would highly recommend!
Full tilt supports local youth sports! I won a $500 car detailing gift certificate that they donated to a cheerleading competition! While I was there I figured I’d get another car issue fixed. They worked with me to find the best option for a replacement part and they were flexible with drop off and pick up options. Taylor, the receptionist, was friendly, professional and patient. When I finally picked up my car it was like new!
More like “above and beyond Auto” because that’s how they treated our car — looking like it was brand new again right off the lot. Best team in the area, hands down.
Deejay T.
Deejay T.
My car looked Great when they were done and the price was fair
Melanie C.
Melanie C.
FULL TILT IS LIT 🔥 I can’t express in words how fantastic the staff is and how great of a job they did on my vehicle. This was my first time involved in an accident and both Alyssa and Taylor (receptionists) were super friendly and made my experience stress free. What I loved most was that staff would call me me to give me updates on my cars status. My car was scheduled for pickup for Tuesday but being how hard working the staff is, my car was ready for pickup for Monday afternoon. My car was PERFECT WHEN I GOT IT 😍 The grill was like brand new and they even took care of a scratch on the side of the car which was unrelated to my cars service. They took the time to wax, vacuum, and polish the inside of the vehicle. I would highly recommend their services everyday of the week and twice on Sunday. Thank you guys so very much. Also congrats to Alyssa on receiving her appraisal license 😊
FULL TILT IS LIT 🔥 I can’t express in words how fantastic the staff is and how great of a job they did on my vehicle. This was my first time involved in an accident and both Alyssa and Taylor (receptionists) were super friendly and made my experience stress free. What I loved most was that staff would call me me to give me updates on my cars status. My car was scheduled for pickup for Tuesday but being how hard working the staff is, my car was ready for pickup for Monday afternoon. My car was PERFECT WHEN I GOT IT 😍 The grill was like brand new and they even took care of a scratch on the side of the car which was unrelated to my cars service. They took the time to wax, vacuum, and polish the inside of the vehicle. I would highly recommend their services everyday of the week and twice on Sunday. Thank you guys so very much. Also congrats to Alyssa on receiving her appraisal license 😊
Givenchy H.
Givenchy H.
The team at full tilt is awesome! They took care of me and my car when I got hit by someone. They kept me informed through the process about what was going on and what the stage to repair was at. They dealt with my insurance company directly, which was a lot off my plate and less I had to worry about. I got my car back, looking almost brand new. I couldn’t of asked for a better body shop to deal with during the lengthy process. I won’t bring my car anywhere else to get body work done. They are simply amazing at what they do.
Amazing customer service! Very nice and convenient.
First N.
First N.
A big thank you to the crew at Full Tilt who collectively helped myself and my daughter this morning with a bent rim and lent us a jack to make it safer and easier. You all went above and beyond your job to help us out, forever grateful!
I needed a small body repair and they went out of their way to reduce the cost. They are easy to work with and the repair is perfect.
Michael G.
Michael G.
Professional service! Top of the line!
Kamae S.
Kamae S.
Very helpful during the post-accident process and great with communicating. Highly recommend.
Ian R.
Ian R.
Helpful throughout the process and good at communicating
Wonderful people, clean shop & great work!
Alyssa F.
Alyssa F.
My car was t boned, and my car looked better than before the accident when returned. Excellent work done fixing our car- and wonderful customer service.
They were recommended by my mechanic shop for body work, unfortunately the car had to be totaled but I was blown away by how helpful and supportive their customer service is. Truly a terrific shop! If I ever need auto body work I'll be coming here.
Dylan G.
Dylan G.
They care about your car!
Dan D.
Dan D.
Super nice work. It’s the only place to go in western mass. Amazing!
Kaleb J. C. L.
Kaleb J. C. L.
Great owners and great employees. Gets it done right and keeps you informed along the way. Can't say enough about Full Tilt. Take your car there, you...
Best shop in western mass, Hands down.
Cory J.
Cory J.
Full tilt was awesome ! They go above n beyond to make your experience a positive one ! Can't thank you all enough ! Super happy !
I Recently had my daughters Honda Accord Coupe which was in a front collision , worked on by Full Tilt.As an Avid car guy and a perfectionist when it comes...
Awesome customer service as soon as I called! Amazing follow up. Kept me posted about my truck every few days.
Picked her up well before expected not only as good as new but detailed!
Thank you so much!!!
Excellent work and excellent service.
Recently my car made it's second visit to Full Tilt over the past 2 years. The first visit was after I was rear ended & squished into the car in front of me. Full Tilt put the WRX back together like new. Matt & the crew were again super helpful quite a few months later when I identified an issue with the rear window washer & they fixed it immediately. My second visit just a few weeks ago was to replace the front bumper and subsequently a bunch of other parts (it's always more damage than meets the eye!). Amber was fabulous to work with and communicated with me during the entire process & when my car was ready for pick up it looked amazing! It was beautifully cleaned inside & out which was a bonus for me as I got out of doing my own after winter car cleaning! 🙂
First time needing Auto Body work. Service, professionalism, and awesomeness well above what I expectedPlus Diesel is awesome puppy. My daughter loved him.
Kevin B.
Kevin B.
Excellent for body work. I would recommend them
Richard C.
Richard C.
Excellent service and excellent work I would highly recommend to anyone they took care of everything very detailed and thorough...thanks Full Tilt
Ruth
Ruth
I just picked up my car after my third time using Full Tilt in the last several years, and they just keep getting better! Incredible communication from...
Can’t go wrong with full tilt, they take very good care of you and your vehicle. Would recommend to anyone.
Samuel S.
Samuel S.
Fantastic customer service and quality of work. Highly recommended this company!
Matt and his team are great! Not only did they fix my car with originalparts, but also detailed it inside and out! Great job!!!
jeffrey la C.
jeffrey la C.
No one comes close to the level of detail and perfection that these guys do. Best in Massachusetts, hands down.
Amazing. Knowledgeable, professional, extremely high quality work, and VERY CUSTOMER-FOCUSED. They listen, engage, offer excellent creative recommendations, and work very hard to exceed expectations. 2nd time I took a vehicle there. Both times I left very impressed with the people, the work, the communication, and the whole experience; and especially, the results. They are re-defining the auto body business. Highly recommended.
Rick B.
Rick B.
Amazing. Knowledgeable, professional, extremely high quality work, and VERY CUSTOMER-FOCUSED. They listen, engage, offer excellent creative recommendations, and work very hard to exceed expectations. 2nd time I took a vehicle there. Both times I left very impressed with the people, the work, the communication, and the whole experience; and especially, the results. They are re-defining the auto body business. Highly recommended.
Great service! I wasn't sure where to start when someone hit my car. Full Tilt was great throughout the whole process. Prompt replies via email, never a long wait to call, and they handled all the insurance nonsense! They also arrange for a rental car if you need one. They also clean and detail your car without being asked. Very nice touch. Would definitely come again although I hope I don't have to!
Truly exemplary.

I've had two repairs done at Full Tilt, the first was a sizeable dent in the rear door caused by a runaway shopping cart. Unlike another shop in town that wanted to totally repaint the door and more, the guys at Full Tilt really inspected it and figured out that most of the marks were actually rubber from the cart and once those were removed, fixed the dent within a day with paintless dent removal.

The second was after an unknown substance caustic enough to melt paint and trim dripped on my car in a parking garage. This required replacement of a bunch of trim, and paint on my metallic blue car. They got me a rental for the week which was ready when I dropped off my car and had it done on time and for the estimate amount. The side they fixed honestly looks better than the factory paint and they thoroughly cleaned the car inside and out and waxed it too.

There's no reason to go to any other body shop in the area. This is the one you want.
The staff was so helpful and handled the rental car and everything for me! They even called me and updated me on how everything was going! I definitely recommend if you need work done bring your car here!! Plus my car looks amazing and they even cleaned it!!!
The staff is extremely helpful and work is flawless
Full Tilt is the #1 place to have your extreme level of specific quality repair done to your vehicle hands down. These people are artists taking pride in their craft. Great customer service & a cool vibe to boot. Grade A+
Brendan F.
Brendan F.
Just picked up my car,they did such a Awesome job on my car,They went above and beyond the minor job that they had to do for my car! Detailed it and washed it I'm so thankful! Alicia was so kind to me,walked me out to my car,she was so kind to me! I recommend taking your car to Full Tilt Auto Everyone was kind to me♡
Just picked up my BMW after a front bumper repair, took less than two days! love this place! Staff is so friendly and thorough, no gimmicks or robbery here folks! They have serviced 3 of my vehicles and I refuse to go anywhere else!
What great service! In addition to fixing my bumper and side door trim, they found other spots to touch up, and cleaned the entire inside of the car for me. My car feels almost new - an unexpected gift! Though no one wants to need body work on their car, Full Tilt makes the experience as good as it can possibly be. I'd recommend them 100%.
Absolutely outstanding customer service. I've never interacted with another repair shop that has gone above and beyond quite like the staff at Full Tilt. I definitely recommend taking your car here- you won't be disappointed.
Rachel S.
Rachel S.
Thank you Full Tilt Auto Body!
My car looks like new again!
Awesome job Zac Ciascini!
Thank you!!! The car looks amazing thanks guys !!�
Full Tilt is the ONLY autobody shop I will take my Highlander to. These guys (and women)are top notch. They go out of theit way to accomodate their customers and their work is the best!

Whether I am bringing my car in for autobody work or having it detailed, I know I am going to love the way it turns out!!! They go above and beyond to satisfy their customers!!! Simply put, they are the best!!!!!
Had some minor body work done on my car and the job came out perfect. My experience with Full Tilt was excellent and I would not go anywhere else. The entire staff was a pleasure to deal with.
Richard N.
Richard N.
Full Tilt went beyond and above what was necessary with my car, and did a great job, even touching up spots that I wasn't expecting, and when I came to pick up my car, was told, "oh, and we cleaned the inside of your car." Are you kidding? Blew my socks off! Would highly recommend this place and the people who run it!
That moment you get your car back in better condition than when you bought it....

Banging up your car is never a fun experience but Full Tilt eased my worries and made the process as easy as possible. Great attention to detail and excellent customer service. Would recommend. Thanks!
The staff was honest, helpful and very efficient. The repair to the outside of my car was impeccable -proving and showing the attention to detail that went in to this work. My car was also detailed and feels brand new! I would recommend and use Full Tilt when needed. Thanks you for making me feel like I have my new car back!!
Recently picked my car up after $12000 in damage and it looks brand new! I am beyond happy with the service, they gave constant updates letting me know the different stages of the repair. They have a real family feel and will go above and beyond to make sire your happy with their work! They will always have my business and plenty of recommendations from me!!!!
Thank you for the wonderful job on my repair - my car looks great!
The detailing of my car was phenominal . They are the best!
James C.
James C.
Above and beyond my expectations. Thank you FT! You guys are (affordable) rock stars!
Got my car back post accident, looking better than it did prior to the crash. Not to mention they did a full detail - hasn't looked that good since I bought it! Thank you all 🙂
I've brought my car here twice for body work and once for brakes -- and I'm not bringing my car anywhere else. Their work is superb, their customer service is nothing short of outstanding, and they're just genuinely great folks to work with. I've never heard anyone talk about an auto shop like they talk about Full Tilt -- and there's a very good reason for that.
I've been rear ended more times than I would like to admit in my vehicle. With each occurrence I have brought my truck to Full Tilt. The staff were nothing but professional and understanding with me through out the entire process.
Tommy B
Tommy B
Worked on my husband's truck...made it perfect again 🙂 Did a fantastic job. All the employees are very friendly, efficient and work with you. They are just awesome and we will recommend them to everyone we know.
I could not be happier with the services provided by Full Tilt. The guys there are awesome! As soon as we arrived to get an estimate we felt extremely comfortable. The work that they did on our truck was quick and amazing, it was obvious that they really took pride in their work. I would recommended them enthusiastically to any friends or family who need work done in the future.
Amy C.
Amy C.
Amazing! I Definitely would recommend them!!! 😀
My husband is the person who dealt with Zak. He said Zak was knowledgable and pleasant. The body work looks great and I was surprized to see my car interior clean and vacuumed. Windows washed and all! Great service and work. Definately the place to go.
mary R.
mary R.
Hands down the best shop I've been to. Excellent customer service, worth every penny.
Full Tilt is the only body shop I'll go to, and I don't even live in the area anymore! Excellent service, friendly helpful crew, and a beautiful job replacing the front end of my Civic after it was slammed into! It looks better than new.
Amazing customer service and attention to detail. The folks at Full Tilt put their heart and soul into their business.
I am much more than satisfied with Full Tilt. I honestly can't say enough good about them.They are extremely friendly and professional. They worked with me every step of the way to meet my budget and deliver a first class product. The work they did on my car is second to none. I highly recommend them to anyone who needs auto body work.
Colin G.
Colin G.
I was involved in a car accident in which I was rear ended and not at fault. I had it towed to their lot because I lived in Easthampton. Their guidance and customer service throughout the process was outstanding. They pursued the insurance of the person that hit me and were a TREMENDOUS help in bringing the situation to resolution. They not only insured that I got a rental, they sought the proper claim information so I would not have to pay for it out of my pocket. They even got in extended when it took longer than expected. Megan in their front office was AMAZING. It turned out that the vehicle was totaled and they weren't even able to fix the car, but they never let up on the courteous helpful service. Don't know how I would have gotten through it without them. They have certainly earned my business should I ever have a need again.
Rondey A.
Rondey A.
Best work in the valley
Fixed my SUV after it got hit in the parking lot. Great to work with, arranged my rental and AMAZING work! I just made an appointment for a detail as an XMAS present! You guys rock!
Great work today, Thanks again
Great family oriented place with plenty of good vibes. Go check them out!
Great work fair price very friendly
Duane K.
Duane K.

Our Services

AUTO BODY & COLLISION REPAIR

Your car will leave our shop looking like it just rolled off the dealer lot, or better.

AUTO PAINT & SCRATCH REMOVAL

We surpass industry standards so that every car shines like it’s one of our own.

AUTO DETAILING & RECONDITION

We do interior, exterior, wash and wax to make your vehicle brand new again.

AUTO REPAIR RESTORATION

Let us breathe new life into your classic car with a partial or full restoration.

CUSTOM MODIFICATIONS

Let us take your project to the next level with our world-class custom work.

TRUCK BED LINERS

From 5.5′ up to full utility beds, we have liners to upgrade any pickup or trailer.

 

Highly Rated Auto Repair & Body Shop in West Hatfield, Massachusetts



Full Tilt Auto Body & Collision
 is located at 164 West St, West Hatfield, MA.

Sunday: Closed, Monday: 8:00 AM–5:00 PM, Tuesday: 8:00 AM–5:00 PM, Wednesday: 8:00 AM–5:00 PM, Thursday: 8:00 AM–5:00 PM, Friday: 8:00 AM–5:00 PM, Saturday: 8:00 AM–12:00 PM.

For additional questions you can call us at 413-527-6900 or you can find us on Yelp.


We Specialize in All Makes and Models

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Get in Touch

Please reach out with any questions and comments, or tap here for an Online Estimate.


    Meet Our Team

    Full Tilt has been family owned and operated since the very beginning in 2008. We owe everything to the talented and dedicated people who are part of our amazing team!