164 West St, West Hatfield, MA 01088

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Full Tilt Auto Body & Collision

ACCIDENT GUIDE

What To Do In An Accident

The 10 steps that keep you safe and your claim clean.

Get an estimate (413) 527-6900

An accident is one of the few moments when clear, sequenced action matters more than any other car-related skill you have. The steps below keep you safe, preserve the evidence you need for an insurance claim, and set up the repair to go smoothly.

  1. Pull over immediately

    If you can, pull the car to a safe place off the side of the road and put on your flashers.

  2. Take care of yourself

    Are you physically OK? Take care of yourself before worrying about the car.

  3. Move away from the scene

    Get yourself and any passengers to a safe distance away from the scene of the crash.

  4. Contact the police

    Get law enforcement on the phone as soon as possible. Don't disturb the wreckage.

  5. Wait until you're calm

    Wait until everybody is calm before engaging the other driver so tensions don't flare up.

  6. Exchange info

    Were there other vehicles involved? Exchange contact and insurance info with each driver.

  7. Driver's info details

    Driver's name and photo of license, insurance company, vehicle year/make/model, and license plate.

  8. Take photos of damage

    Photograph the damage of all vehicles and property immediately. Photos protect you during the claims process.

  9. If your car is drivable

    Make sure you are calm before driving away. Wait for the police to take down all required info first.

  10. If your car is disabled

    Call a local tow company or let the police set one up. You have the right to choose your repair shop.

Need a repair after an accident?

Call (413) 527-6900 or send photos. We accept every major insurance carrier and handle the paperwork for you.

Contact Full Tilt (413) 527-6900